Post Mortem
First off: I am not a quitter.
Second: it's time to quit.
No worries -- this is not angsty wrist-slashing I'm contemplating. Instead, it's time to break up with the soup kitchen volunteer work I've done faithfully and joyously each week for the last three years. But how?
Uh... it's not you, it's me?
It was a great relationship at first. I felt appreciated; I made friends; I came home feeling fulfilled and grateful for all the stuff I usually take for granted, like meals that don't involve toddler-sized vats of peanut butter and mystery-meat soups.
The 501c3 did so much right that it was easy to forgive its quirks. Like the fact its "leadership team" is all white, despite a diverse volunteer staff and a professed anti-racism agenda. Like the fact that team fired a volunteer who's crime was curmudgeonliness ... without giving the volunteer feedback about his behavior.
I'm not a quitter. I could have stuck with it. But over the last few months the leadership team has instituted changes to build community that have ended up taking it away. Intimate group reflections have evolved into 30 people in a circle, straining to hear a bible study. Stimulating lunch conversations among 3-4 people have shifted to 30 people eating in a circle the size of a sumo mat. Now the good talks are gone, and there aren't even large men running into each other wearing skimpy belt-thongs. How disappointing.
It's time to quit, and that's something I've never been very good at. I want to run my mouth and give feedback, even though the leadership team's made it very clear over the years that they're not interested. What, pray tell, could a once-a-week volunteer know about a 501c3 that full-time staff wouldn't?
So, consider this wishful thinking #103: I wish nonprofits could see volunteers as a resource for different perspectives in organizational decision-making. And wishful thinking #104: perhaps the occasional exit-interview to figure out why volunteers quit?
Labels: nonprofit, post mortem, quitting, soup kitchen, volunteers, wishful thinking






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